Personal Data Protection

UNIMED PHARMA, a Slovak manufacturer of eye drops and ophthalmic products, recognizes the importance of protecting the privacy and personal data of our patients, customers, partners, and website visitors. Therefore, we approach the processing of personal data with the utmost responsibility, transparency, and in accordance with the applicable legislation of the Slovak Republic and the GDPR (General Data Protection Regulation).

What data do we process?

As part of our activities, we may process the following categories of personal data:

  • First and last name
  • Contact details (email, phone number, address)
  • Data related to orders or communication with customer service
  • Data necessary for fulfilling legal obligations (e.g., accounting)

Purpose of personal data processing

We process personal data only for predetermined and lawful purposes, in particular for:

  • fulfilling contractual obligations and providing our products and services,
  • improving the quality of our services and communication,
  • sending important information about our products,
  • fulfilling obligations arising from legal regulations,
  • statistical and analytical purposes (in anonymized form).

Data security

At Unimed Pharma, we place great emphasis on the security of your personal data. We implement technical and organizational measures to protect data from loss, misuse, unauthorized access, or disclosure. Only authorized employees or associates who need it to perform their work have access to personal data.

Sharing data with third parties

We never sell your personal data to third parties. Data may only be made available to trusted partners who assist us in providing services (e.g., IT support, accounting), exclusively on the basis of a data processing agreement and in accordance with legal regulations.

Rights of data subjects

In accordance with the GDPR, you have the right to:

  • access to your personal data,
  • correction of inaccurate or incomplete data,
  • erasure ("right to be forgotten"),
  • restriction of processing,
  • objection to processing,
  • data portability.

Data retention period

We only store personal data for as long as is necessary to fulfill the purpose for which it was obtained, or for the period specified by law. After this period, the data will be securely deleted or anonymized.

Contact for questions

If you have any questions or wish to exercise your rights, please contact us at the following email address: unimedpharma@unimedpharma.sk or in writing at the company's registered office.

Your trust is key to us – just like caring for your eyesight, protecting your personal data is our priority.